clipper pending passes

You can also order value at the same time. And you can do it anytime. Report a lost, stolen, damaged or defective card and discuss replacement options. Proof of payment is required. Picking up your value means loading the value on your card after youve placed an online or phone order. Registered cardholders can report lost, stolen or damaged cards and request replacements. There's no need to open an app. Failure to provide such evidencemay make you inadmissible to Canada. Here are some great resources to check out: For the quickest response, please use our Contact Us page to submit your request. The card reader at Caltrain stations. We do allow walk-up day-of guests to purchase tickets if space allows. Limited-use tickets can only be used for one-way and round trips on Golden Gate Ferry and Muni and provide no transfer discounts, but youth, senior and disabled riders can purchase discounted tickets at ticket machines. Golden Gate Ferry and Muni ticket machines only sell adult Clipper cards. -Sign up for Clipper-Access Clipper Account-Clipper Customer Service. Comfort Class Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments. Each checked luggage item must weigh less than 50 pounds with linear dimensions that do not exceed 62 (length + width + height) including handles and wheels. Check out our virtual tour of the Victoria Clipper V! While paper tickets willno longer be available for purchase at stations except SFO, riders are stillable to use the paper tickets they already have to enter andexit through fare gates. Q: Please edit my missive as you see fit, especially if it makes me look smarter and better-looking. This is separate from confirmation of payment. Please note that you cannot use your phone to unlock bikeshares. While we dont normally sail over rough waters, occasionally it can be choppy once were underway due to Mother Nature and sudden weather changes in the Salish Sea. Buses can take another day or two to receive your order because they have to connect to the server in the bus yard. Choose to stay logged in or to log out. County Connection. Select Clipper card and follow the instructions to add a card and load value. The passenger-only round-trip fare for the Victoria Clipper ferry ranges from $115 USD $160 USD for a 7-day advance purchase round-trip ticket depending on the time of year. Set up is easy and can be done on the spot or in advance while you are at home. You can mail your card to our Customer Service Center along with a completed Clipper Defective Card Form opens in new window for the card to be tested, or visit an in-person service location. Make sure you always have a current email address on file. Be sure to review the paper ticket fare chart at the station. If you hear two beeps, your value is low. What's the difference between cash value and BART high-value discount (HVD) tickets? Can I load value on my mobile phone at a transit agency ticket office? Purchase at various retail locations , including BART and Walgreens. If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. Transit Agency Tips. Yes. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? However, there are 3 Clipper vendors at SFO. Yes, there is. This means we couldnt process your payment for automatic reloading. Please plan accordingly and allow sufficient time. How long do I have to pick up the value before it expires? Pay With Otherwise, you will be logged out automatically. Why not? What does it mean to pick up my value and why do I have to wait to do it? We will automatically send a declined payment notice to the email address in your Clipper account. You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares. But if you tag off, Clipper will return the difference of $6 to your card. Phone: (213)-204-2900. You can load a Monthly Pass on your card, as well as cash value for Single Rides or a Day Pass. Pay With A: Your anger is warranted. You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the + plus icon. Need help planning your trip? When loading cash value (between $20 and $255) and/or passes, you will be asked if you want to set up Auto-Reload. In addition to receiving great hotel rates, you also benefit from a special discounted ferry fare if you add a hotel to your booking. What is the best way to tag on the new Clipper card readers? New to Clipper? We are encouragingridersto put a Clipper card on their mobile phones instead of obtaining plastic Clipper cards because global supply chain issues have depleted the inventory of plastic cards. How did $300 disappear from our Clipper cards?, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, How did $300 disappear from our Clipper cards? You may also bring other food onboard, but no outside alcohol may be consumed onboard. Your value will be available immediately if you add value to a card in Apple Wallet or Google Wallet, whether you are adding the value through the Clipper app or in your wallet. I loaded value online, but when I tried to use my card, it wasnt there. A single beep and a green light means you paid for your ride. I set up Auto-Reload, but its not showing up in my online account. There is a one-time $3 fee to purchase a plastic Clipper card from a BART station vending machine. For all cards (plastic and cards on your phone) with BART HVD, value will be available in the normal reload time frame. No, every rider needs their own card or device (phone or watch) to pay for fares. View vessel seating chart for San Juan Clipper. To find the cost of a particular BART trip, use the BART Fare Calculator. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The new Clipper Card App, was recently released to the iPhone over the previous weekend of April 16 2021 and released to Google Play in May 2021 If a user transfers their physical card (Including EasyPasses) to their digital one, the physical card is automatically turned off. Your card should arrive within 5 to 10 days. Routes available between Seattle and Victoria. If you haven't reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card. If you do not tag your card again until May 24, the new pass will be activated with a start date of May 24 and an expiration date 31 days from the start date. ADVISORY: Please refer to the Waterfront Seattle website and WSDOT website for updates and directions ahead of your planned travel and allow ample time for arrival to our Wall Street parking garage. They are: Economy Class Situated on the lower deck of the main cabin, Economy Class offers locally sourced food, spirits and beverages available for purchase as well as an onboard gift shop. You can also set up Clipper on your phone through Apple Wallet. Clipper cards pending pass? All guests are welcome to use the top outside viewing deck as desired during our trips. If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it. Opens in new window. 2023 Clipper Vacations. Vista Class Located on the upper deck of the vessel, Vista Class offers leather seats with top deck panoramic views as well as ample table seating for small groups. After 6 months, youll need to call Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929) for assistance. Economy Panoramic Upgraded window seats in Economy Class. When booking online, please mark the box noting that a guest will require wheelchair assistance and contact us with any questions so that we may add a note to your reservation. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. No notice, even though they have my email? In December 2020, BART completed the transition of machines at all stations to offer Clipper as the only fare product available for purchase. On board the Victoria Clipper V ferry, A selection of locally-sourced meals, such as handmade sandwiches, yogurt parfaits, muffins and light snacks available for purchase on board. The extent to which you can use your card and the fees that apply depend on your credit card company and bank. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. What happened to my order? Our departure times between Seattle and Victoria vary seasonally. The Go Pass is valid for the calendar year until Dec. 31 at midnight. All rights reserved. Bicycles are stored on the outside deck subject to the elements. If you have a monthly pass, it will obviously expire at the end of the month. Check Clipper News for holiday or modified hours. Learn more about Clipper START and how to apply here. Find your service: AC Transit. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate. ENTERING THE UNITED STATES: US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. New to Clipper? This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. After that process is complete, you need to tag your card to activate your Auto-Reload set-up. Clipper A Clipper card makes it easy and affordable to ride VTA with free two-hour transfers. Had to call a couple of weeks ago, and got a live person really quickly. Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must tap your card to a card reader to load the Go Pass within 180 days (Note: This counts as your tap on). Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Clipper is a regional transit card that can be used on all transit in the Bay Area. You will need to tag your card to a card reader or ticket machine to activate it. The exception is BART HVD, which will be available the following day. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. and our Once you do that, it will show up in your account. 5 6 6 comments Best Add a Comment BooksandPandas 1 yr. ago I would give them a call! See the, You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the plus + icon. If you have a question or comment that invoves Clipper, please contact Clipper Customer Service: Clipper Customer Service: Weekdays: 7:00 am - 7:00 pm Saturdays:7:00 am - 4:00 pm. If you have an 8 ride pass, your rides will expire in 30 days. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. Yes, we offer a variety of locally-sourced food, drink and snack options that you can view on our online menu as well as various gift shop items. If you enter a station and change your mind, seea station agent before exiting to avoid the excursion fare. If you don't have a pass on your card, it will deduct the discounted fare from the cash value on your card and apply any appropriate transfer discount. Use EXIT to terminate a DO WHILE structure based on a condition other than the DO WHILE condition. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. The outside viewing deck does not have reserved seating. Known as the Clipper BayPass, the new passes initially will be distributed to participating students at San Francisco State University, San Jose State University, the University of California's Berkeley campus and Santa Rosa Junior College, and then expanded to include residents of select affordable housing communities managed by MidPen Housing. BART isparticipating in the new Clipper START means-based fare pilot program, which is administered by the Metropolitan Transportation Commission. 877.878.8883. I checked online, and, lo, about $100 has disappeared from my account, and over $200 from my wifes account. Learn more about Clipper on your phone. Thats why we say to allow a few extra days if you are picking up your value on a bus. Most card readers are updated within a day, but please allow up to 5 days for readers on buses and Muni light-rail trains to be updated. It depends on how you buy your pass. If your credit/debit card or bank account is declined: You will not be able to make other changes to your Auto-Reload settings until we are able to successfully charge your payment source and remove the block. What if my Auto-Reload payment fails and/or the card reader says BLOCKED BAD DEBT? Please visit theUS Homeland Security websitefor more information. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). Online, I can only see our last three months of transactions, and Im sure all $100 didnt go into two cable car rides and one bus trip. Clipper account access including checkingyour balance can be found on the Clipper website. Please have your vaccination card or a photo of it ready in the event you are asked to show it. 2701 Alaskan Way Pier 69, Seattle, WA 98121-1199. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. They also shared that the card on the account that is most likely mine was deregistered on Oct 7th and . U.S. Customs & Border Protection will start processing passengers at least one hour before departure. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. Clipper is a regional transit card that can be used on all transit in the Bay Area. 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Log in to your Clipper account to add backup payment. Or get help resolving other issues with your account. Clipper Customer Service 877.878.8883 TDD/TTY: 711 or 800.735.2929 Monday-Friday 7 a.m.-7 p.m. Saturday 7 a.m.-4 p.m. You can use our automated phone service 24/7 to check balances and pass expiration dates. Call Clipper Customer Service at 877.878.8883, TDD/TTY 711 or 800.735.2929, to request reimbursement of any cash fares you feel have been mistakenly charged to your card. For the quickest response, please use our Contact Us page to submit your request or call our Reservations team at 800-888-2535. The RTC Clipper card is a version of Clipper created for passengers under 65with qualifying disabilities to provide 62.5% off. Select machines accept credit and debit cards. We encouragevisitors to planahead and add Clipper to theirphone in advance of arriving to the stationinstead of having to wait in lines to buy a paper ticket or Clipper card at the station. opens in new window. Applicants will need to bring documentation verifying age eligibility (for example: drivers license, photo ID card or birth certificate). On a successful tag, lights and a "Travel OK" screen will appear on the machine. 213-204-2900. Since our boats travel far from the shore on portions of our journey, we are unable to offer Wi-Fi onboard our vessels. This page includes protecting your privacy and information retention. The Victoria Clipper V vessel is a passenger-only ferry. Visit our Ticket Sales page for information about purchasing Group Tickets or School Sponsored Field Trip tickets. Email: FanAssist@Clippers.com. Please make sure you have reviewed the ID & Requirements required by the Canadian government prior to arriving at our Seattle terminal. Learn More about the future of clipper (external link) CLIPPER CUSTOMER SUPPORT. Final boarding is 15 minutes before the scheduled departure time. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code. This is different in the phone environment. A: You made me laugh, thanks! I'm visiting the Bay Area. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. Credit card charges are processed immediately. Learn More about the future of clipper (external link) CLIPPER CUSTOMER SUPPORT. Clipper cards are accepted on BART, Caltrain, Muni, Santa Clara Valley Transportation Authority, AC Transit and Golden Gate Transit & Ferry. For limited time, riders can get a new Clipper card on their phones for free (normally $3). You can bring pets onboard the Victoria Clipper and San Juan Clipper ferries, if they are in a carrier and accompanied by a person (animals cannot be transported as cargo).

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